Privacy Policy

1. Introduction

At AlphaDosis, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website (www.alphadosis.com) or make a purchase. By using our website or providing us with personal information, you consent to the practices described in this policy.

2. Information We Collect

We collect different types of information from users of our website. The types of personal information we may collect include:

Personal Identification Information:

Name
Email address
Shipping address
Billing address
Payment information (processed through secure payment gateways)
Phone number

Non-Personal Information:

IP address
Browser type and version
Device type and operating system
Browsing activity on our website (e.g., pages visited, products viewed)

3. How We Collect Information

We collect information in the following ways:

When you place an order: We collect personal details like your name, email address, shipping and billing information, and payment details to process your order.
When you sign up for our newsletter: If you subscribe to our newsletter, we collect your email address to send you updates, promotions, and other relevant communications.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track activity on our site, and personalize content. You can disable cookies in your browser settings, but this may affect your ability to use some features of the website.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

Order Processing: To process your purchases, fulfill your orders, and send you order confirmations, shipping details, and tracking information.
Customer Support: To respond to your queries, provide customer service, and resolve any issues you may have with your order or products.
Marketing and Promotions: To send you promotional materials, offers, and updates about new products, services, or features. You can opt-out of marketing communications at any time by unsubscribing.
Website Improvement: To analyze how our website is used and improve its functionality, user experience, and content.

5. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure payment gateways, and regular security audits. However, no method of internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Sharing Your Information

We may share your personal information in the following situations:

With Third-Party Service Providers: We use third-party providers to assist in the operation of our website, process payments, and ship orders. These service providers are required to keep your information confidential and use it only for the purposes for which it was shared.
Compliance with Laws: We may disclose your information if required by law, regulation, or legal process, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

7. Your Rights Under GDPR

As a resident of the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal information.
Right to Erasure: You can request that we delete your personal information, subject to certain conditions.
Right to Object: You can object to the processing of your personal information in certain circumstances.
Right to Restrict Processing: You can request that we restrict how we process your personal information.
Right to Data Portability: You can request to transfer your personal data to another service provider.

If you wish to exercise any of these rights, please contact us at infoalphadosis@gmail.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked sites before providing any personal information.

9. Cookies

A cookie is a small file placed on your device that helps us track your preferences and improve your experience on our site. We use both session cookies (which expire once you close your browser) and persistent cookies (which remain on your device for a specified period).

You can control the use of cookies through your browser settings, but disabling cookies may limit your ability to use some features of the website.

10. Children’s Privacy

Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from anyone under the age of 18. If we discover that we have inadvertently collected information from a child, we will take immediate steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.